Support for victims of hate crime!

How should I respond to hate crime?

If you find yourself in an emergency situation or are witness to one, contact the police on the free emergency hotline 110. Be brave! It is better to call once too often than not to do so when it counts. You have nothing to worry about: The police will offer support on the phone, assess the incident professionally and explain to you which action would now be appropriate.

It can also be helpful to ask uninvolved bystanders to intervene and help. Approach witnesses to the incident and make note of their names and contact details for later (address and phone number). 
Show civic courage if you are a witness to hate crime – do not leave the victim alone. Click here for more tips.

Hate crime can have serious consequences for you as the victim. Many victims suffer mental distress such as anxiety and nightmares long after the incident. You are not alone with what happened. Call friends or family and tell them what you experienced. Contact a counselling centre. They will give you the support you most need now.

You should document any injuries and damage as promptly as possible after a hate crime. For instance by taking photos of damage and injuries, writing down what you remember or visiting a doctor if necessary. You can also ask friends to assist with the documentation. All evidence may become important later on if you want to press charges. That is why you should document everything and keep the records in a safe place.

If you are injured: Go to a doctor immediately. You will receive treatment and the injuries can be documented. They should be noted in writing in a doctor’s report. The first step is to photograph visible injuries.

Women’s clinics in Munich provide first aid and secure evidence confidentially after sexualised and domestic violence: Click here for more information.

 

Victims of and witnesses to hate crime should make sure to keep a record of what they remember – even if you do not want to get the police involved or report a criminal offence. You can keep the record either in writing or as a voice note on your smartphone.

Memories fade quickly, so you should make this record as soon as possible after the incident. Make notes of everything you remember in as much detail as possible. You should even include things that seem unimportant like what the perpetrator was wearing or things that they said.

Your record should answer the following questions:

Click here for more information.

Do not let the perpetrators get away: Report a criminal offence! Click here to learn how to proceed.

Hate crime is a criminal offence and it is your right to report the perpetrator to the police. You can contact a counselling centre if you are uncertain whether a punishable offence has been committed or you are reluctant to go to the police on your own. The counselling centre will be able to provide you with a basic assessment and/or accompany you to the police station.

Counselling and support

Independent counselling centres and victim support services

You have the right to receive assistance if you are the victim of a hate crime! The counselling centres listed here will offer you with free, confidential and independent support and assistance. Your first step would be to arrange an appointment for counselling. The counselling centre will support you with any further steps you wish to take (e.g. dealing with authorities or the police) and make sure you receive the counselling you need (e.g. legal advice, psychosocial counselling). It is up to you to decide which assistance you want to accept.

Counselling and support from public authorities

Authorities and public administrations also have contact points that work to combat hate crime and discrimination. These include the police and municipal offices. You can contact the municipal offices if you experience discrimination or hate crime in your dealings with the City of Munich (e.g. at a municipal school or in your contact with social services). It is part of their responsibility to initiate change processes that raise awareness for hate crime and discrimination in public authorities and administrations.

Independent documentation and research centres

Not only do the centres listed here document incidents that were reported to the authorities, they also keep records of those that were not reported. Reporting an incident to one of the documentation and research centres mentioned below can help to raise awareness among professionals and in Munich’s urban society about the extent of hate crime in our city.

Get help

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Institution

Expertise

Munich Police Force

Department 105 for Prevention and Victim Protection

Phone

089 29104444

  • Department 105 is staffed exclusively by criminal investigation officers. This means that we are subject to the “principle of legality” (Section 163 Code of Criminal Procedure (StPO)) and are therefore obliged to initiate proceedings if there is a suspicion of a criminal offence and we are able to establish personal details.
  • Every victim of hate crime may contact K105 for advice. This applies also if the person is not certain whether they have become the victim of a hate crime.
  • Assistance with reporting an offence, information about other counselling centres

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München Chronik

List of right-wing and discriminatory incidents and activities

Email

redaktion@muenchen-chronik.de

  • documents the activities of right-wing groups and racist, antisemitic, anti-LGBTIQ, extreme right-wing and other discriminatory incidents, attacks and assaults in the Munich area (city and metropolitan region)
  • persons can use the report form to submit their own experiences and observations

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Help in the event of sexualised or domestic violence

  • The campaign page “Equality protects against violence!” (Gleichberechtigung schützt vor Gewalt) run by the Gender Equality Office provides a list of contact points and counselling centres dealing with sexualised and domestic violence.

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RIAS Bayern

Research and information centre for antisemitism in Bavaria – Centre for the reporting of antisemitic incidents

Phone

0162 2951961

Email

info@rias-bayern.de

  • records reports of antisemitic incidents and supports victims
  • provides referrals to additional counselling services, assists in dealing with the authorities and the police and publicises individual incidents in an anonymised form after consulting

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REspect!

The office to report online incitement

Email

meldung@meldestelle-respect.de

  • for internet users who encounter hate speech on the net and want to do something about it.
  • Hate speech can be reported to this office. REspect! asks the network operator to delete the post in the event that it violates German law. Authors posting comments that incite hatred are always reported to the police.
  • Please take note: If you provide prior consent, REspect! will be obliged to pass on personal details to the police.

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Munich Police Force

Department 105 for Prevention and Victim Protection

Phone

089 29104444

  • Department 105 is staffed exclusively by criminal investigation officers. This means that we are subject to the “principle of legality” (Section 163 Code of Criminal Procedure (StPO)) and are therefore obliged to initiate proceedings if there is a suspicion of a criminal offence and we are able to establish personal details.
  • Every victim of hate crime may contact K105 for advice. This applies also if the person is not certain whether they have become the victim of a hate crime.
  • Assistance with reporting an offence, information about other counselling centres

read more

GEWOFAG Ombudsperson

Phone

089 62423395

Email

ombudsstelle-gewofag@justice-in-time.de

  • first point of contact for GEWOFAG tenants who experience discrimination in their neighbourhood, as well as for GEWOFAG employees, suppliers and contractors
  • Allows anonymous reports and ensures the confidential treatment of information and tips with the involvement of the office responsible for democracy at GEWOFAG.

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Centre for the reporting of antiziganist incidents

Verband Deutscher Sinti und Roma, Landesverband Bayern e.V.

Phone

0911 9928793

Email

sinti.bayern@nefkom.net

  • Counselling and support for victims
  • Reporting of antiziganist incidents
  • Promotion of public awareness for antiziganist incidents as well as clear naming and description of the problem

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Madhouse

Phone

089 7167222500

Email

info@madhouse-munich.com

  • counsels and supports Sinti and Roma who experience dehumanising or anti-democratic attacks (racist, antiziganist) and structural racism at the hands of authorities, offices or other institutions and would like to report the incidents to the City of Munich.
  • offers initial counselling and institutional counselling for the promotion of democratic structures with a keen awareness of discrimination
  • takes part in campaigns to fight racism and antiziganism in particular
  • produces information materials and organises educational, training and information events specifically on the topic of antiziganism
  • cooperates with other victim protection offices in the Bavarian capital of Munich

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LeTRa

Beratungsstelle des Vereins LesCommunity e.V.

Phone

089 998295930

Email

beratung@letra.de

  • is aimed at all lesbian/queer girls and women of all ages (cis, trans*, inter*)
  • provides counselling on violence and discrimination in all contexts with specific counselling for queer refugees
  • persons who have committed violent acts can also contact LeTRa.
  • also counsels relatives, resource persons and those who are professionally involved with the issue of violence.

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Coordination centre for LGBTIQ+ equality

Municipal office on sexual and gender identity issues

Phone

089 23326536

Email

kgl@muenchen.de

  • Professional counselling on LGBTIQ+ issues
  • Anti-discrimination counselling in the event of problems with the city administration regarding LGBTIQ+ matters

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Hate Aid

Phone

030 25208838

Email

kontakt@hateaid.org

  • victims of online hate can contact Hate Aid free of charge
  • provides detailed advice, emotional support and tips on how to take action against hate on the net.
  • reviews whether court action is possible and whether Hate Aid can offer financial support for legal costs.

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Gender Equality Office

Municipal counselling centre in the area of gender discrimination and sexism

Phone

089 23392465

Email

gst@muenchen.de

  • advises citizens and employees of the City of Munich on the topic of equal rights, gender equity, equality and the advancement of women in all areas of life; provides specific information on contact points if a concern affects other offices
  • promotes and develops gender equality structures within the framework of its topical focus points
  • works on proposals to the city council, participates in staff selection procedures, organises working groups and events, produces information material and offers specific assistance in individual cases

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Frauen*notruf München

Counselling centre

Phone

089 763737

Email

info@frauennotruf-muenchen.de

  • is there for all women* who have experienced rape, assault, sexual harassment, stalking, sexualised violence in childhood or in the digital space.
  • offers face-to-face and online counselling, trauma therapy and resource groups

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Counselling & anti-discrimination centre in the Office of the Disability Officer

Counselling centre for persons who have experienced discrimination due to their disability

Phone

089 23310417

Email

behindertenbeauftragter.soz@muenchen.de

  • advises and supports people with disabilities and provides assistance in the area of discrimination
  • helps anyone who has questions about disability, requires support, is looking for information or has experienced discrimination due to their disability
  • provides advice on the rights and opportunities of disabled persons

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Federal Anti-Discrimination Agency

Phone

0800 64223395

Email

beratung@ads.bund.de

  • initial assessment of your experience of discrimination, as well as information on how to proceed
  • on written request, the Anti-Discrimination Agency provides information about your rights and how to assert them.
  • Although the counselling provided by the Anti-Discrimination Agency cannot replace individual legal advice, their counsellors can still inform you of whether further legal support is available locally in Munich

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Contact point for discrimination and right-wing hate at Munich schools

Phone

089 23328440

Email

demokratie.schule@muenchen.de

  • confidential initial contact point for students at Munich schools and their relatives experiencing discrimination and right-wing hate. The centre is open to victims and witnesses alike. Whether the incident occurs on the way to school, in class, on the playground or in class chat groups.
  • meets with the school administrators and teachers, provides referrals to suitable counselling centres or experts for workshops.
  • Counselling centre for staff at Munich schools (headmasters, teachers, school social workers, etc.) on how to tackle dehumanising incidents or incitements to hatred.

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Centre for Democracy

Phone

089 23392642

Email

fgr@muenchen.de

  • advises and supports all Munich residents who wish to report dehumanising or antidemocratic (e.g. racist or antisemitic) incidents in the city of Munich, especially when related to actions by the public authorities or administrations in the City of Munich (e.g. institutional racism).
  • offers initial and institutional counselling (promotion of democratic structures with a keen awareness of discrimination)
  • produces information materials, drafts proposals for the city council, organises city-wide campaigns and events

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BEFORE

Counselling centre for victims of right-wing and group-related dehumanising violence and discrimination in Munich

Phone

089 46224670

Email

kontakt@before-muenchen.de

  • Support after attacks or discrimination based on (assumed) origin, gender, religion/spiritual ideology, disability, age, social status, sexual identity, anti-racist/anti-fascist stance.
  • Counselling for victims, relatives, associates and witnesses

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B.U.D. Bayern

Independent contact point for victims of right-wing, racist & antisemitic violence in Bavaria

Phone

0151 21653187

Email

info@bud-bayern.de

  • Counselling centre for victims of right-wing, racist and antisemitic violence in Bavaria (please contact BEFORE for incidents in Munich and its metropolitan region)
  • advises and supports victims, their relatives and witnesses to an attack
  • operates throughout Bavaria and can organise interpreters on request

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